We did some market research and discovered that we were not alone, this experience that we have had is repeated many times on a daily basis, throughout the UK and we thought that we could do better.

Having successfully run a £15m IT company for the last 20 years, we already had the technical skills, as a business we just needed to do some specific manufacture orientated training, pass the relevant exams and commit to offering world class service levels. It has taken us 2 years but we have finally done it.

MendIT is now in a position where we are able to carry out IN WARRANTY repairs on Dell, Sony, HP, Samsung Toshiba and notebooks, netbooks, tablets, desktops, servers and storage devices. We are also accredited by the Financial services authority and are able to carry out insurance assessments and repairs to a very high degree and at a low cost.

Gaining the accreditations to enable MendIT to offer “in warranty repair services” means that regardless of where the device was bought from, as long as the unit is under warranty and the fault is a manufacturing failure then we can fix the device absolutely free ! How ? It’s simple, for every repair, we have to log details with the manufacture – if its confirmed as a warranty repair they will give us the parts we need for free and pay us for fixing it – meaning that you the customer get a great service and don’t pay for it!

Don’t worry if your device is not in warranty. Because we have these accreditations, it means we get maximum discounts from manufacturers on all parts, and because our engineers are so very well trained – it means – you get the benefit of speedy free or low cost repairs, by manufacturer trained technicians completed in record time by a specialist IT repair company – it’s a win/win situation!