If you are a business user, IT manager, IT director or any other position where you have the responsibility for maintaining an estate of multi vendor notebooks and desktop computers we can offer a great service that will cost you as little as nothing and potentially save you time and money on repairs and administration costs.

• Scenario – perhaps you have 100 users on your network, you have a mixture of Dell desktops, HP desktops, HP notebooks, Toshiba and Samsung notebooks and a couple of netbooks. You may have a rough idea which are in warranty and which may not be in warranty, you may or may not keep a log of the multiple manufacturer helpline numbers you need to call when one of these devices goes wrong. When something does go wrong that is where the pain starts, checking the purchase date, warranty status, finding in warranty helpdesk numbers, or finding a repair centre that will keep your data safe, that are actually reliable and have the skills to do the repair and will not charge you the earth to fix it – it’s a daunting task especially if you have multiple different manufacturer products being used across your estate?
• This is where the MendIT team can help. All we need is a list of manufacturers, models and serial numbers of each device (we have software available to extract this information) we will then run this through our warranty database, tell you what warranty is left on each device. The devices that are under warranty Lanway will maintain all those systems for you FREE of Charge up to the end of that warranty period. If you have devices that are out of warranty we will manage those devices for as long as you want for a small fee. In a nutshell, using this example you get:
  • Free report on warranty/none warranty products
  • Free repairs (on-site, RTB or C&R) dependant on warranty terms with manufacturer
  • Low cost out of warranty repairs
  • One point of contact
  • One phone number
  • A trusted and reliable service
  • Skilled and manufacturer trained technicians
• Don't worry if you are using Acer/Fujitsu/IBM or Dell, we can still help you with the warranty information, and help you obtain repairs when your devices fail.